Taste Filipino B.V. ("we", "us") takes the protection of your personal data very seriously. This privacy policy explains what data we collect, how we use it, and what rights you have.
1. Data Controller
Taste Filipino B.V., established in the Netherlands. If you have questions about this policy, please contact us at hello@tastefilipino.com.
2. What data do we collect?
Depending on how you interact with us, we process the following categories of personal data:
- Contact details — name, email address, telephone number, postal address
- Order details — products ordered, payment status, delivery address
- Communications — messages sent via the contact form or by email
- Newsletter — email address and any first name provided at sign-up
- Technical data — IP address, browser type, pages visited (anonymised)
- B2B data — company name, Chamber of Commerce number, job title for business enquiries
3. Purposes and Legal Basis
| Purpose | Legal basis |
|---|---|
| Processing orders and delivery | Performance of contract |
| Payment processing via Stripe | Performance of contract |
| Responding to enquiries and complaints | Legitimate interest |
| Sending the newsletter | Consent |
| Improving the website | Legitimate interest |
| Compliance with legal obligations | Legal obligation |
4. Retention Periods
- Order data — 7 years (statutory fiscal retention requirement)
- Contact form — maximum 2 years after resolution
- Newsletter subscriptions — until unsubscription + 1 year
- B2B enquiries — maximum 3 years after last contact
5. Recipients of Your Data
We do not share your data with third parties for commercial purposes. We do work with the following processors:
- Stripe Inc. — payment processing (US, Privacy Shield / SCCs)
- Email provider — for sending confirmation and newsletter emails
- Hosting partner — storage of the web application and database within the EU
Data processing agreements compliant with the GDPR have been concluded with all processors.
6. Cookies
Our website uses functional cookies that are necessary for the operation of the site (session, language preference). We do not place tracking or advertising cookies without your consent. You can disable cookies via your browser settings; some site functionality may not work optimally as a result.
7. Your Rights
Under the GDPR, you have the following rights:
- Right of access to your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restriction of processing
- Right to data portability
- Right to object to processing based on legitimate interest
- Right to withdraw consent (newsletter)
You may exercise your rights by contacting us at hello@tastefilipino.com. We will respond within 30 days. You also have the right to lodge a complaint with the Dutch Data Protection Authority (autoriteitpersoonsgegevens.nl).
8. Security
We implement appropriate technical and organisational measures to protect your personal data against loss or unlawful processing. Payments are processed exclusively through Stripe's secure environment; we do not store any payment data ourselves.
9. Changes
We may update this privacy policy from time to time. The most current version is always available at tastefilipino.com/privacy. In the event of material changes, we will inform you by email or by a notice on the website. tastefilipino.com/privacy.
hello@tastefilipino.com